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How 388com Handles Your Personal Information

This privacy policy explains exactly what data 388com collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that data secure.

Account data kept privateJazzCash & Easypaisa payment data protectedRaast transfer details securedYou control your data requestsNo third-party sale of your info

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What We Collect and Why We Use It

388com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect the name, contact details and identity information needed to verify your account. When you fund your account using JazzCash, Easypaisa or Raast, we record the transaction reference and wallet identifier — enough to confirm the transfer and link it to your

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account, nothing beyond that. We do not store your full JazzCash or Easypaisa PIN; authentication happens inside your wallet app, not on our servers. We also collect device data — your browser type, OS version and IP address — to detect unusual login attempts and keep
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your session secure. Cookies track your in-session preferences, such as which lobby tab you last had open, so the page loads where you left off. All collected data is processed for account management, fraud prevention and, where you have opted in, to send you relevant account
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updates. We retain your data for as long as your account remains active and for the period required under applicable law after closure. You may request a copy of your data or ask us to correct inaccurate records at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to access, correct or delete your personal data, our support team handles privacy requests directly. Raise your request through any of the channels below and include your registered account email so we can locate your record quickly. We aim to respond to data requests within a reasonable period as required by applicable standards.

Team online

Live Chat

Open the chat icon on any page while logged in. State that your query is a privacy or data request and our team will route it to the right handler.

Email Support

Send your data access or deletion request to our support email address listed in the account help section. Include your account ID for faster processing.

Account Help Portal

Log in and visit the Help section under your account settings. Submit a ticket under the Data and Privacy category for a tracked written response.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our approach to data protection covers four practical areas: how payment data from JazzCash, Easypaisa and Raast is handled; how cookies work on your device; how long we hold account records; and how you can request changes. Every area follows the same principle — we collect what we need, hold it securely and give you a clear path to question or correct it.

Payment Data Security JazzCash, Easypaisa and Raast transaction references are stored in encrypted form. We never hold your wallet PIN or mobile banking password on our systems at any point.

Cookies and Session Data We use session cookies to remember your lobby state and preference cookies to retain your language and display settings. You can clear these via your browser settings at any time.

Data Retention Policy Active account data is held for as long as your account is open. After closure, we retain only the records required under applicable law, then delete the rest on schedule.

Your Correction Rights You can request a copy of your stored data or ask us to correct inaccurate details. Submit the request through live chat or our Help portal and we will respond in writing.

Common Questions About Your Data at 388com

These are the questions we hear most often about how your account data is handled, what we do with payment information from JazzCash, Easypaisa or Raast, and how to exercise your data rights. Each answer reflects our actual practice — not a generic policy outline.

We do not sell your data. We share only what is necessary with payment processors like JazzCash or Easypaisa to complete your transaction, and with fraud-prevention services to protect your account.

Only the transaction reference and wallet identifier are stored, in encrypted form. Your wallet PIN and mobile banking credentials are never transmitted to or stored on our servers.

Log in and raise a ticket under Data and Privacy in the Help section, or contact support via live chat. Include your registered email and we will respond in writing with your data summary.

Yes. Submit a deletion request through the account Help portal or email support. We will remove your data after completing any retention period required under applicable law.

After closure we retain only the records that applicable law requires us to keep. Once that retention period ends, your personal data is deleted from our active systems on a scheduled basis.

Session cookies keep your lobby state while you browse; preference cookies save display settings. Neither type contains sensitive payment data. Clear them anytime from your mobile browser settings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal App388com App InfoHoldem Champions

How 388com Handles Your Personal Information

Reach Us About Your Privacy Questions

Live Chat

Email Support

Account Help Portal

How We Protect and Manage Your Information

Common Questions About Your Data at 388com

01 Does 388com share my personal data with third parties?

02 Is my JazzCash or Easypaisa payment information stored on your servers?

03 How do I request a copy of the data you hold on me?

04 Can I ask you to delete my account data?

05 What happens to my data if I close my account?

06 How do cookies affect my privacy when I use 388com on mobile?

Privacy Policy

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