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Terms and Conditions That Govern Your 388com Account

These terms set out what you can expect from us and what we need from you when you open and use an account on 388com.

Account eligibility applies where local law permitsJazzCash, Easypaisa and Raast coveredApplies to all deposit and withdrawal activityContact support before disputing any chargeTerms updated with notice posted on this page

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What These Terms Actually Cover

388com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account with 388com, you agree to these terms in full. They apply to every part of your account: how you fund it, how you withdraw, how we communicate with you, and how disputes are handled. Access to the platform depends on local law

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and is available only in eligible regions — if your jurisdiction restricts online gaming or betting, these terms do not create any entitlement to use the service. Deposits made through JazzCash, Easypaisa or Raast are processed under the same rules as any other payment method; the
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currency, timing and verification steps may vary per method. We reserve the right to suspend or close accounts that breach these terms, including accounts linked to fraudulent activity, duplicate registrations or misuse of any promotional offer. Where a conflict exists between a specific promotion's terms and
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these general terms, the promotion's terms apply to that promotion only. We aim to keep these terms current; any material change will be communicated through a notice on this page before it takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT PROTECTION

How We Handle Your Account and Data Under These Terms

Security and transparency are built into how we operate these terms day to day. Your account data is stored securely and is not shared with third parties outside what is required for payment processing — including when your JazzCash or Easypaisa wallet is verified. If you believe your account has been accessed without your consent, contact us immediately through live chat so we can apply a temporary hold while we investigate.

Data Retention We retain account and transaction records for as long as required by applicable law. You can request a summary of your account data by contacting support in writing.

Account Security Your account is protected by OTP verification at login and at key transaction steps. Never share your PIN or OTP with anyone, including anyone claiming to be from our team.

Cookie and Session Policy We use session cookies to keep your account active while you are logged in. Persistent cookies help us remember your preferred payment method between visits.

Requesting Changes To update personal details on your account, use the account settings page or contact support. Identity verification may be required before certain changes are applied.

TERMS CONTACT

Reach Us About Your Terms Questions

If a clause is unclear or you want to ask about how a specific rule applies to your account, our support team can walk you through it. We handle account-level queries including payment disputes, wallet verification issues and account suspension notices. Reach us through the channels below.

Live Chat Available directly from your account dashboard. Use this for quick questions about deposit terms, wallet rules or account-status queries.

Email Support Send detailed questions about a specific clause or transaction to our support address. We respond to written queries about account terms and policy changes.

Help Centre Our help centre covers common account questions including how payment terms apply to JazzCash, Easypaisa and Raast transactions specifically.

Common Questions About These Terms

These are the questions we see most often from Pakistan accounts. If yours is not listed, live chat is the fastest way to get a clear answer specific to your account.

Yes. Every deposit method — JazzCash, Easypaisa, Raast, bank transfer or debit card — is covered under the same account terms. Wallet-specific verification steps are noted in the cashier.

We do not make material changes without notice. Any significant update is posted on this page before it takes effect, and your continued use of the account after that point means you accept the revised terms.

We may suspend or permanently close an account that breaches these terms. This includes duplicate accounts, misuse of offers, or fraudulent payment activity. You will be notified by email where possible.

Contact our support team in writing by email. We will confirm your identity and provide a summary of the personal and transaction data held on your account within a reasonable timeframe.

Access depends on local law and is available only where local law in your region permits. If you are unsure whether access is permitted where you are, check your local regulations before opening an account.

Start with live chat to raise the issue quickly. For formal disputes, send the details by email with your account ID and the transaction reference so our team can review the case properly.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your 388com Account

How We Handle Your Account and Data Under These Terms

Reach Us About Your Terms Questions

Common Questions About These Terms

01 Do these terms apply to my JazzCash and Easypaisa deposits?

02 Can 388com change these terms without telling me?

03 What happens to my account if I breach the terms?

04 How do I request a copy of my account data?

05 Is my account accessible from all areas in Pakistan?

06 Who do I contact if I disagree with a transaction decision?

Terms & Conditions

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